21.
|
A
potential pitfall of a focus strategy is that focusers can become too focused
to satisfy buyer needs.
TRUE
Potential pitfalls of focus
strategies include focusers that become too focused to satisfy buyer needs.
Some firms attempting to attain advantages through a focus strategy may have
too narrow a product or service.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-03 The pitfalls managers must avoid in striving to attain generic strategies. Level of Difficulty: 2 Medium Topic: Types of Competitive Advantage and Sustainability |
22.
|
A
disadvantage of firms that successfully integrate overall cost leadership and
a differentiation strategy is that they are relatively easy for competitors
to imitate.
FALSE
Perhaps the primary benefit
to firms that integrate low-cost and differentiation strategies is the
difficulty for rivals to duplicate or imitate. This strategy enables a firm
to provide two types of value to customers: differentiated attributes (e.g.,
high quality, brand identification, reputation) and lower prices (because of
the lower costs for the firm in value-creating activities).
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-04 How firms can effectively combine the generic strategies of overall cost leadership and differentiation. Level of Difficulty: 2 Medium Topic: Types of Competitive Advantage and Sustainability |
23.
|
A
potential pitfall of a focus strategy is that over time the cost advantages
in a narrow market niche can erode, leaving the company with little
profit.
TRUE
The advantages of a cost
focus strategy may be fleeting if the cost advantages are eroded over time.
For example, the Dell pioneering direct-selling model in the personal
computer industry has been eroded by rivals such as Hewlett-Packard as they
gain experience with the Dell distribution method.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-04 How firms can effectively combine the generic strategies of overall cost leadership and differentiation. Level of Difficulty: 2 Medium Topic: Types of Competitive Advantage and Sustainability |
24.
(p. 176) |
Mass
customization enables manufacturers to be more responsive to customer demands
for high quality products.
TRUE
Advances in manufacturing
technologies such as CAD/CAM (computer aided design and computer aided
manufacturing) and information technologies allow firms to manufacture unique
products in relatively small quantities at lower costs, a concept known as
mass customization. Andersen Windows uses this to lower costs, enhance
quality and variety, and improve response time to customers.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-04 How firms can effectively combine the generic strategies of overall cost leadership and differentiation. Level of Difficulty: 2 Medium Topic: Types of Competitive Advantage and Sustainability |
25.
|
An
important idea behind the profit pool concept is that there is always a strong
relationship between the generation of revenues and the capturing of
profits.
FALSE
A profit pool is defined as
the total profits in an industry at all points along the industry value
chain. The pattern of profit concentration in an industry is very often
different from the pattern of revenue generation.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-04 How firms can effectively combine the generic strategies of overall cost leadership and differentiation. Level of Difficulty: 2 Medium Topic: Types of Competitive Advantage and Sustainability |
26.
|
An
important potential pitfall of an integrated overall cost leadership and
differentiation strategy is that firms may fail to implement either one and
become stuck-in-the-middle.
TRUE
A key issue in strategic
management is the creation of competitive advantages that enable a firm to
enjoy above-average returns. Some firms may become stuck in the middle, if
they try to attain both cost and differentiation advantages.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-04 How firms can effectively combine the generic strategies of overall cost leadership and differentiation. Level of Difficulty: 2 Medium Topic: Types of Competitive Advantage and Sustainability |
27.
|
In
technology intensive industries, the duration of competitive advantages is
declining.
TRUE
Nothing is forever, when it
comes to competitive advantages. Rapid changes in technology, globalization,
and actions by rivals from within and outside of the industry can quickly
erode company advantages. It is becoming increasingly important to recognize
that the duration of competitive advantages is declining, especially in
technology intensive industries.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-05 What factors determine the sustainability of a firm's competitive advantage. Level of Difficulty: 2 Medium Topic: Can Competitive Strategies Be Sustained? Integrating and Applying Strategic Management Concepts |
28.
|
Competitive
advantage is not affected by actions by rivals from within and outside of the
industry.
FALSE
Nothing is forever, when it
comes to competitive advantages. Rapid changes in technology, globalization,
and actions by rivals from within and outside of the industry can quickly
erode company advantages. It is becoming increasingly important to recognize
that the duration of competitive advantages is declining, especially in
technology intensive industries.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-05 What factors determine the sustainability of a firm's competitive advantage. Level of Difficulty: 2 Medium Topic: Can Competitive Strategies Be Sustained? Integrating and Applying Strategic Management Concepts |
29.
|
Most
analysts agree that use of the Internet will lower transaction costs.
TRUE
Managing costs, and even
changing the cost structures of certain industries, is a key feature of the
digital economy. Most analysts agree that the ability of the Internet to
lower transaction costs has transformed business. Broadly speaking,
transaction costs refer to all the various expenses associated with
conducting business.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-06 How Internet-enabled business models are being used to improve strategic positioning. Level of Difficulty: 2 Medium Topic: How the Internet and Digital Technologies Affect the Competitive Strategies |
30.
|
One
way the Internet and digital technologies are creating opportunities for
firms with differentiation strategies is by enabling mass customization.
TRUE
For many companies, Internet
and digital technologies have enhanced their ability to build brand, offer
quality products and services, and achieve other differentiation advantages.
Among the most striking trends are new ways to interact with consumers. In
particular, the Internet has created new ways of differentiating by enabling
mass customization, which improves the response to customer wishes.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-06 How Internet-enabled business models are being used to improve strategic positioning. Level of Difficulty: 2 Medium Topic: How the Internet and Digital Technologies Affect the Competitive Strategies |
31.
|
The
Internet offers few advantages for focusers because niche players and small
companies cannot implement capabilities as effectively as their larger
competitors.
FALSE
With focus strategies, the
Internet offers new avenues in which to compete because they can access
markets less expensively (low cost) and provide more services and features
(differentiation). Some claim that the Internet has opened up a new world of
opportunities for niche players who seek to access small markets in a highly
specialized fashion.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-06 How Internet-enabled business models are being used to improve strategic positioning. Level of Difficulty: 2 Medium Topic: How the Internet and Digital Technologies Affect the Competitive Strategies |
32.
|
The
Internet has provided a small subset of companies with greater tools for
managing costs.
FALSE
The Internet has provided all
companies with greater tools for managing costs. So it may be that cost
management and control will become more important management tools.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-06 How Internet-enabled business models are being used to improve strategic positioning. Level of Difficulty: 2 Medium Topic: How the Internet and Digital Technologies Affect the Competitive Strategies |
33.
|
Incumbent
firms that thought a niche market was too small to enter in the past may use
Internet technologies to enter that segment with focusers.
TRUE
An incumbent firm that
previously thought a niche market was not worth the effort may use Internet
technologies to enter that segment for a lower cost than in the past. The
larger firm can then bring its market power and resources to bear in a way
that a smaller competitor cannot match.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-06 How Internet-enabled business models are being used to improve strategic positioning. Level of Difficulty: 2 Medium Topic: How the Internet and Digital Technologies Affect the Competitive Strategies |
34.
|
The
market life cycle should be used as a short-run forecasting device because it
provides a conceptual framework for understanding what changes typically
occur.
FALSE
The industry life cycle
refers to the stages of introduction, growth, maturity, and decline that
occur over the life of an industry. In considering the industry life cycle,
it is useful to think in terms of broad product lines such as personal
computers, photocopiers, or long-distance telephone service. Changes tend to
be slower than what is needed for forecasting.
|
AACSB: Analytic
Blooms: Understand Learning Objective: 05-07 The importance of considering the industry life cycle to determine a firm's business-level strategy and its relative emphasis on functional area strategies and value-creating activities. Level of Difficulty: 2 Medium Topic: Industry Life Cycle Stages: Strategic Implications |
35.
|
An
important advantage of first movers in a market is that they may establish
brand recognition that may later serve as an important switching cost.
TRUE
There is an advantage to
being the first mover in a market. It led to the success of Coca Cola in
becoming the first soft-drink company to build a recognizable global brand
and enabled Caterpillar to get a lock on overseas sales channels and service
capabilities.
|
AACSB: Analytic
Blooms: Understand Learning Objective: 05-07 The importance of considering the industry life cycle to determine a firm's business-level strategy and its relative emphasis on functional area strategies and value-creating activities. Level of Difficulty: 2 Medium Topic: Industry Life Cycle Stages: Strategic Implications |
36.
|
During
the growth stage of the market life cycle, customers are very likely to
establish brand loyalty.
FALSE
In the growth stage, the
primary key to success is to build consumer preferences for specific brands. This
requires strong brand recognition, differentiated products, and the financial
resources to support a variety of value-chain activities such as marketing
and sales, and research and development.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-07 The importance of considering the industry life cycle to determine a firm's business-level strategy and its relative emphasis on functional area strategies and value-creating activities. Level of Difficulty: 2 Medium Topic: Industry Life Cycle Stages: Strategic Implications |
37.
|
Given
the attractiveness of premium pricing during the growth stage of the market
life cycle, managers should emphasize short-term results to increase
profits.
FALSE
In the growth stage, revenues
increase at an accelerating rate because new consumers are trying the product
and a growing proportion of satisfied consumers are making repeat purchases.
Since repeat purchases are necessary, a long-term strategy is desirable.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-07 The importance of considering the industry life cycle to determine a firm's business-level strategy and its relative emphasis on functional area strategies and value-creating activities. Level of Difficulty: 2 Medium Topic: Industry Life Cycle Stages: Strategic Implications |
38.
|
As
markets mature, competition on the basis of differentiation is preferable to
price competition.
TRUE
In the mature stage, rivalry
among existing rivals intensifies because of fierce price competition at the
same time that expenses associated with attracting new buyers are rising.
Advantages based on efficient manufacturing operations and process
engineering become more important for keeping costs low as customers become
more price sensitive.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-07 The importance of considering the industry life cycle to determine a firm's business-level strategy and its relative emphasis on functional area strategies and value-creating activities. Level of Difficulty: 2 Medium Topic: Industry Life Cycle Stages: Strategic Implications |
39.
|
As
markets mature the magnitude of differentiation and cost leadership
advantages among competitors decrease.
TRUE
In the mature stage, rivalry
among existing rivals intensifies because of fierce price competition at the
same time that expenses associated with attracting new buyers are rising. It
also becomes more difficult for firms to differentiate their offerings,
because users have a greater understanding of products and services.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-07 The importance of considering the industry life cycle to determine a firm's business-level strategy and its relative emphasis on functional area strategies and value-creating activities. Level of Difficulty: 2 Medium Topic: Industry Life Cycle Stages: Strategic Implications |
40.
|
With
reverse positioning, a strategy to be used during the mature stage of the
industry life cycle, a product escapes its category by deliberately
associating with a different one.
FALSE
Two positioning strategies
that managers can use to affect consumer mental shifts are reverse
positioning, which strips away sacred product attributes while adding new
ones, and breakaway positioning, which associates the product with a
radically different category.
|
AACSB:
Analytic
Blooms: Remember Learning Objective: 05-07 The importance of considering the industry life cycle to determine a firm's business-level strategy and its relative emphasis on functional area strategies and value-creating activities. Level of Difficulty: 1 Easy Topic: Industry Life Cycle Stages: Strategic Implications |
41.
|
Businesses
that compete in markets that are in decline should simply be harvested or
divested since they are no longer profitable.
FALSE
Four basic strategies are
available in the decline phase: maintaining, harvesting, exiting, or
consolidating. Managers must carefully monitor the actions and intentions of
competitors before deciding on a course of action.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-07 The importance of considering the industry life cycle to determine a firm's business-level strategy and its relative emphasis on functional area strategies and value-creating activities. Level of Difficulty: 2 Medium Topic: Industry Life Cycle Stages: Strategic Implications |
42.
|
During
the decline stage of the product life cycle, a harvesting strategy means that
a firm keeps a product going without significantly reducing marketing
support, technological development, or other investments, while hoping that
competitors will exit the market.
FALSE
Harvesting involves obtaining
as much profit as possible and requires that costs be reduced quickly.
Maintaining refers to keeping a product going without significantly reducing
marketing support, technological development, or other investments, in the
hope that competitors will eventually exit the market.
|
AACSB:
Analytic
Blooms: Remember Learning Objective: 05-07 The importance of considering the industry life cycle to determine a firm's business-level strategy and its relative emphasis on functional area strategies and value-creating activities. Level of Difficulty: 1 Easy Topic: Industry Life Cycle Stages: Strategic Implications |
43.
|
The
decline stage of the industry life cycle stage is inevitably followed by
death.
FALSE
Old technologies that are in
decline do not always quickly fade away. Research shows that in a number of
cases, old technologies actually enjoy a very profitable last gasp, and can
become resilient survivors in some circumstances.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-07 The importance of considering the industry life cycle to determine a firm's business-level strategy and its relative emphasis on functional area strategies and value-creating activities. Level of Difficulty: 2 Medium Topic: Industry Life Cycle Stages: Strategic Implications |
44.
|
Many
firms facing a turnaround situation try to reduce their costs by outsourcing
the production of many inputs.
TRUE
Firms in turnaround
situations try to aggressively cut administrative expenses and inventories
and speed up collection of receivables. Costs also can be reduced by
outsourcing production of various inputs for which market prices may be
cheaper than in-house production costs.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-08 The need for turnaround strategies that enable a firm to reposition its competitive position in an industry. Level of Difficulty: 2 Medium Topic: Industry Life Cycle Stages: Strategic Implications |
45.
|
A
need for turnaround occurs only during the maturity or declining stage of the
life cycle.
FALSE
A need for turnaround may
occur at any stage in the life cycle but is more likely to occur during
maturity or decline.
|
AACSB: Analytic
Blooms: Understand Learning Objective: 05-08 The need for turnaround strategies that enable a firm to reposition its competitive position in an industry. Level of Difficulty: 2 Medium Topic: Industry Life Cycle Stages: Strategic Implications |
46.
|
The
software maker, Intuit, successfully implemented a turnaround strategy by
discontinuing product lines and focusing all resources on a few core
profitable areas.
TRUE
Software maker Intuit is a
case of a quick but well-implemented turnaround strategy. After stagnating
and stumbling during the dot-com boom, the company discontinued its offers in
online finance, insurance, and bill-paying operations that were losing money
and focused on software for small businesses that employ less than 250
people. The company also instituted a performance-based reward system that
greatly improved employee productivity.
|
AACSB:
Analytic
Blooms: Understand Learning Objective: 05-08 The need for turnaround strategies that enable a firm to reposition its competitive position in an industry. Level of Difficulty: 2 Medium Topic: Industry Life Cycle Stages: Strategic Implications |
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