Answer & Question : Social capital is based on the network of relationships within a firm, not in the skills and abilities of an individual employee.

21.

Social capital is based on the network of relationships within a firm, not in the skills and abilities of an individual employee.

TRUE

Social capital development (the friendships and working relationships among talented individuals) gains importance when key players are free agents, because it helps tie knowledge workers to a given firm.

AACSB: Analytic
Blooms: Remember
Learning Objective: 04-01 Why the management of knowledge professionals and knowledge itself are so critical in today's organizations.
Level of Difficulty: 1 Easy
Topic: The Vital Role of Social Capital

22.

Social capital is found in the knowledge, skills, and abilities of individual employees.

FALSE

AACSB: Analytic
Blooms: Remember
Learning Objective: 04-03 The key role of social capital in leveraging human capital within and across the firm.
Level of Difficulty: 1 Easy
Topic: The Vital Role of Social Capital

23.

Developing social capital is risky for an organization because social capital is specific to individuals and remains with the employee, if he or she leaves the organization.

FALSE

AACSB: Analytic
Blooms: Understand
Learning Objective: 04-03 The key role of social capital in leveraging human capital within and across the firm.
Level of Difficulty: 2 Medium
Topic: The Vital Role of Social Capital

24.
(p. 138)

Social network analysis can be used to help identify groups or clusters of individuals that comprise the network, individuals who link the clusters, and other network members.

TRUE

Social network analysis depicts the pattern of interactions among individuals and helps to diagnose effective and ineffective patterns. It helps identify groups or clusters of individuals that comprise the network, individuals who link the clusters, and other network members. It helps diagnose communication patterns and, consequently, communication effectiveness.

AACSB: Analytic
Blooms: Remember
Learning Objective: 04-04 The importance of social networks in knowledge management and in promoting career success.
Level of Difficulty: 1 Easy
Topic: The Vital Role of Social Capital

25.

Developing and protecting social capital requires independence, in which individuals must spend most of their time working individually.

FALSE

Developing social capital requires interdependence among group members. Social capital erodes when people in the network become independent. Increased interaction between members aids in the development and maintenance of mutual obligations in a social network.

26.

In bridging relationships in social networks, one member is central to the communication flows in a group.

FALSE

In closure relationships one member is central to the communication flows in a group. In bridging relationships, one person bridges or brings together groups that would have been otherwise unconnected.

AACSB: Analytic
Blooms: Understand
Learning Objective: 04-04 The importance of social networks in knowledge management and in promoting career success.
Level of Difficulty: 2 Medium
Topic: The Vital Role of Social Capital

27.

Closure, in contrast to bridging relationships, stresses the importance of ties connecting heterogeneous people.

FALSE

Bridging relationships, in contrast to closure, stresses the importance of ties connecting people. Employees who bridge disconnected people tend to receive timely, diverse information because of their access to a wide range of heterogeneous information flows.

28.

From the individual perspective, social networks deliver three unique advantages: private information, access to diverse skill sets, and power.

TRUE

Effective social networks provide many advantages for the firm. They can play a key role in the career advancement and success of an individual. A social network potentially can provide three unique advantages: private information, access to diverse skill sets, and power.

29.

One potential downside of building social capital in an organization is groupthink. This means everyone in the group thinks on his or her own and comes up with new ideas.

FALSE

Some firms have been adversely affected by very high levels of social capital because it may breed groupthink, a tendency not to question shared beliefs. In effect, too many warm and fuzzy feelings among group members prevent people from rigorously challenging each other.

30.

The role of technology in the recruitment of human capital has lowered individual reliance on the use of social networks.

FALSE

Technology can be used to leverage human capital and knowledge within organizations as well as with customers and suppliers beyond their boundaries, but social networks are still important for sharing information.

31.

The use of e-mail can be distracting to employees. Some firms limit the time that employees spend using email.

TRUE

E-mail is an effective means of communicating a wide variety of information. It is quick, easy, and almost costless. Of course, it can become a problem when employees use it extensively for personal reasons.

AACSB: Analytic
Blooms: Understand
Learning Objective: 04-05 The vital role of technology in leveraging knowledge and human capital.
Level of Difficulty: 2 Medium
Topic: Using Technology to Leverage Human Capital and Knowledge

32.

Since electronic teams (e-teams) seldom meet face-to-face, it is NOT important for them to be concerned with how to combine individual contributions effectively.

FALSE

Successful action by both traditional teams and e-teams requires that e-team leaders and key members know how to combine individual contributions in the most effective manner for a coordinated and appropriate response.

AACSB: Analytic
Blooms: Understand
Learning Objective: 04-06 Why "electronic" or "virtual" teams are critical in combining and leveraging knowledge in organizations and how they can be made more effective.
Level of Difficulty: 2 Medium
Topic: Using Technology to Leverage Human Capital and Knowledge

33.
(p. 147)

Once a knowledge asset (e.g., a software code) is developed and paid for, it can be used many times at very low cost as long as it does not have to be substantially modified each time.

TRUE

One of the challenges of knowledge-intensive organizations is to capture and codify the knowledge and experience that, in effect, resides in the heads of its employees. Once a knowledge asset (e.g., a software code or processes) is developed and paid for, it can be reused many times at very low cost, assuming that it does not have to be substantially modified each time.

34.

According to the text, effective e-teams identify group members with a proper balance of technical and interpersonal skills.

TRUE

The potential for process losses tends to be more prevalent in e-teams than in traditional teams, because the geographical dispersion of members increases the complexity of establishing effective interaction and exchanges. Such problems can be exacerbated when team members have less than ideal competencies and social skills. This can erode problem-solving capabilities as well as the effective functioning of the group as a social unit.

35.

Explicit knowledge is generally known to everyone in the firm and is not a critical concern of management.

FALSE

Explicit (or codified) knowledge is knowledge that can be documented, widely distributed, and easily replicated. One of the challenges of knowledge-intensive organizations is to capture and codify the knowledge and experience that, in effect, resides in the heads of its employees. Otherwise, they will have to constantly reinvent the wheel, which is both expensive and inefficient.

36.

Intellectual property rights are easier to define and protect than property rights for physical assets (e.g., plant and equipment).

FALSE

Intellectual property rights are more difficult to define and protect than property rights for physical assets (e.g., plant, equipment, and land). If, however, intellectual property rights are not reliably protected by the state, there will be no incentive to develop new products and services.

AACSB: Analytic
Blooms: Understand
Learning Objective: 04-07 The challenge of protecting intellectual property and the importance of a firm's dynamic capabilities.
Level of Difficulty: 2 Medium
Topic: Protecting the Intellectual Assets of the Organization: Intellectual Property and Dynamic Capabilities

Answer & Question

Monday 3 June 2019

Social capital is based on the network of relationships within a firm, not in the skills and abilities of an individual employee.

No comments:

Post a Comment